presentation

Positive Alternatives to Shelter Surrender (PASS)

January 2017

How wonderful would it be if you could prevent animals from ever coming into your shelter in the first place? Learn More

webcast

How Your Animal Shelter Can Save Cats by Helping People

Rachel D. K. FinneyJanuary 2017

innovative programs that allowed each cat in need of help to receive the exact services that individual cat -- and that cat's human caretakers! Learn More

blog

How to make sure adopters are welcome at your shelter or rescue group

June 28, 2016

Are ‘Adopters Welcome’ at your shelter or rescue group? If not, a new DIY action plan can help you get on board with this revolutionary adoption philosophy. Even if they already are, this resource can help you kick it up a notch! The Humane Society of the United States created Adopters Welcome not only to… Learn More

webcast

Managed Admission: Giving Shelter Cats Their Best Chance at a Great Outcome

Barbara Carr and Kathie JohnsonApril 2015

Not every cat who is presented to a shelter for relinquishment is in need of immediate admission. In many cases, simply knowing that help is available and the shelter can take the cat in the near future is enough to allow the community member to opt for an appointment down the road, when his or her cat can be better cared-for by the shelter. In some cases, supportive management may buy the owner enough breathing room that the cat ends up being able to remain in the current home after all. Learn More

presentation

Cat Adoptions 2.0 High Volume Cat Adoptions

Monica FrendenFebruary 2015

Too many cats, not enough adopters? Supersize your cat adoption program! In this Level 2 seminar, you'll learn how to manage a population of hundreds of cats in varying stages of your organization. Learn More

article

Reducing Shelter Admissions with an Animal Help Desk

Bonney Brown, Executive Director, Nevada Humane SocietyMarch 2013

Sixty percent of the callers who wanted to surrender one or more pets were convinced to try alternatives as a result of Nevada Humane Society’s free Animal Help Desk. Learn More

article

When the Adopters Show Up, Will Your Shelter Be Ready?

2009

The Shelter Pet Project advertising campaign may put shelter customer service to the test. Learn More