webcast

Best Practice Strategies for Redefining Animal Sheltering

Dr. Sara PizanoFebruary 2017

Hear a fresh perspective with regards to the way animals may enter the shelter and key practices that help the most leave alive, all by working smarter, not harder. Learn More

presentation

Positive Alternatives to Shelter Surrender (PASS)

January 2017

How wonderful would it be if you could prevent animals from ever coming into your shelter in the first place? Learn More

presentation

Surefire Ways to Start and Grow a Volunteer Program

January 2017

Are you interested in learning how to grow, implement and inspire a volunteer program at your shelter or rescue? Learn More

blog

Procrastinators wanted: How animals benefit when everyone gives from their strengths

January 12, 2017

It turns out procrastinating pays off for animal welfare workers — and so does getting everything done on time! In a blog post published last year by ASPCAPro, Julie Morris discussed her own “pre-crastination” — the fact that she gets everything done not just on time, but early. That’s usually what we think of when… Learn More

presentation

Opitmizing Volunteer Engagement

December 2016

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presentation

Lifesaving Programs for Shelters

Scott GiacoppoJanuary 2017

Is your shelter's policies saving lives or costing them? This session shows how one shelter underwent a complete transformation with one goal in mind, to save lives. Learn More

presentation

Making Technology Work for You: How Smart Decisions Can Save Lives And Money

February 2017

How properly managing data will save you more money. Learn More

webcast

Integrating Volunteers into Your Animal Shelter Programs and Culture

Paula FasseasOctober 2016

Could your animal shelter use 5,000 volunteers? Learn More

blog

How to start a lifesaving organization for special needs cats

August 10, 2016

When Terri Duncan and her daughter wandered into a pet store 12 years ago, she had no idea how her life would change. "We struck up a conversation with a foster mom for a rescue group.  My daughter and I were both charmed with the idea of fostering ‘bottle babies,'” said Duncan. "We left the… Learn More

video

Building a Powerful No-Kill Team: How to Recognize and Cultivate Leaders

Marc PeraltaJuly 2016

Your team and and what positions you have - be they staff or volunteers - are all tactics to reaching your no-kill goals. Watch this presentation to find out how to build a success-driven team. Learn More

video

Moving Forward: Creating a Culture of Continuous Improvement

Vincent MedleyJuly 2016

Knowing the talents of individual team members is key to setting them up for success. When a staff member is successful, their programs are usually successful. Learn More

video

Successful Stewardship: Building Lasting Donor Relationships

Mark RovnerJuly 2016

Join this  extremely engaging speaker as he helps you tap into your own wisdom, experience and passion to create lasting relationships with new and continuing donors. Learn More

blog

Aha! Moments in the Deep South: How the Charleston Animal Society turned scandal into lifesaving

July 21, 2016

When the Charleston Animal Society faced a massive scandal after years of high kill rates in the shelter, it might have been the end of the line. Thanks to the courage to recognize and act on its Aha! Moments, the organization and the community it serves have never been more in sync, and the animals… Learn More

blog

Putting on a successful 5K cat rescue fundraiser, record heat and all!

June 30, 2016

Why in the world would anyone run a 5k in record setting heat in Arizona? To help homeless cats, of course! The first annual Fearless Kitty 5K run/walk on June 5 of this year was a huge success, surpassing both the registrant goal of 300 and fundraising goal of $10,000. "This turned out to be… Learn More

blog

How to make sure adopters are welcome at your shelter or rescue group

June 28, 2016

Are ‘Adopters Welcome’ at your shelter or rescue group? If not, a new DIY action plan can help you get on board with this revolutionary adoption philosophy. Even if they already are, this resource can help you kick it up a notch! The Humane Society of the United States created Adopters Welcome not only to… Learn More

blog

What’s up for animals in Dane County? A Maddie’s grant report

May 24, 2016

Dane County, WI, is a good place for homeless pets, thanks to Maddie and the hard work of local animal adoption organizations. The Maddie's® Pet Rescue Project in Dane County was a seven-year, collaborative effort to end the euthanasia of healthy and treatable shelter animals in the community. Four organizations came together during different periods… Learn More

blog

Shelters and rescue groups can get a head start on planning with this free tool

January 7, 2016

This tool can help you find great animal welfare events to attend, create interesting social media content, and get a jump on budgeting, kitten season, and preparing for fire, flood, mud and storm season. It’s the 2016 ASPCAPro Planning Calendar, and it’s free for you to download! How’s that for a Happy New Year tip?… Learn More

blog

Turning pet ‘foster failures’ into ‘foster wins’

December 17, 2015

Is it time to put the term ‘foster failure’ to rest forever, and call the adoption of pets by their foster homes what it really is, a ‘foster win’? You bet, say experts at two of the country’s most successful pet foster programs. The dog foster program at Austin Pets Alive! is the largest in… Learn More

presentation

Ready, Steady, Go: Managing Change for Increased Success

Holly SizemoreJuly 17, 2015

Evolve and grow - that's the blueprint for a vibrant organization, but many of us resist change, especially when we can't see the need for it. How can we change and continue to move the ball forward? Learn More

presentation

Learning to Lead: What Great Leaders Know and Do

Gregory CastleJuly 17, 2015

It takes leadership to save animals. There are many different ways to lead, and many different ways to make decisions. Find out how to maximize your leadership skills to affect the most change.
Learn More

presentation

Working for Peace: Effective Conflict Resolution

Karen GreenJuly 17, 2015

Conflict can actually strengthen relationships, increase creativity and lead to solutions. Learn how to turn disagreements into doorways for collaboration and teamwork. Learn More

presentation

Create a Blazing Hot Brand: More Mission, Members, Media and Money

Julie CastleJuly 17, 2015

Brand your organization, stand out from the sea of nonprofits in your community, attract more donors, volunteers and community support. Learn More

presentation

Strong on Top: Building and Engaging a Board of Directors

Sandy ReesJuly 17, 2015

You can unleash the best board of directors ever. Discover the traits of your ideal board members, learn to recruit the talented folks you most want, and plan ways to keep them meaningfully engaged. Learn More

webcast

Managed Admission: Giving Shelter Cats Their Best Chance at a Great Outcome

Barbara Carr and Kathie JohnsonApril 2015

Not every cat who is presented to a shelter for relinquishment is in need of immediate admission. In many cases, simply knowing that help is available and the shelter can take the cat in the near future is enough to allow the community member to opt for an appointment down the road, when his or her cat can be better cared-for by the shelter. In some cases, supportive management may buy the owner enough breathing room that the cat ends up being able to remain in the current home after all. Learn More

presentation

Creating and Sustaining a Dog Foster Network

Ann LindholmFebruary 2015

With a viable foster program it's possible to begin transforming your community to no-kill, even if you don't have a shelter. Learn how a one person position grew into a dog foster team of more than 35 volunteers. This team supports a network of over 1,000 approved foster parents. Learn More

presentation

Rescuing Dogs from the Euthanasia List

Palmer NeuhausFebruary 2015

Fifty percent of the dogs in Austin, Texas were dying in 2008 when Austin Pets Alive! began saving lives. The rescue team had merely one- to two-hours to go through the euthanasia list, choose animals and save them before their time was up. Learn how the rescue team evaluated and chose dogs. Learn More

presentation

Medical Treatment for Cats on a Shoestring Budget

Ellen Jefferson, DVM, and Jordana MoerbeFebruary 2015

Austin Pets Alive! Medical Clinic treats thousands of cats a year, many who are straight off of the euthanasia list because of medical conditions such as feline leukemia, FIV, renal disease, hepatic lipidosis, skin problems, viral diseases, and trauma. They save them all and this session is about how they do it.
Learn More

presentation

Creating and Growing a Successful Cat Foster Program

Ashley FerryFebruary 2015

Fosters often mean the difference between life and death for cats in the shelter. They are essential in addressing overcrowding issues, shelter behavior problems and providing personalized care for medical conditions. Learn More

presentation

Rescuing Cats from the Euthanasia List

Frances Flower, PhDFebruary 2015

Learn how to create a sustainable rescue program that relies solely on volunteers to assess cats on the euthanasia list and save the most lives it can that are out of other options for a live outcome.  Learn More

presentation

DIY: Building a Nice Cattery on a Shoestring

Bruce Walker, PhD and Bob BreezeFebruary 2015

Desperate for cat adoption facilities but not enough funds to get a building?  Build out "habitats” in your local pet store or vet clinic! Learn More

presentation

How to Start and Grow a Large Bottle Baby Program in Your Community, Part 1

Casandra MensingFebruary 2015

In this is a two-part presentation, you’ll learn how to start and build a bottle baby nursery, plus how to create a foster network for neonates. In Part 1, Casandra Mensing will share her experience running APA!’s Nursery, from its meager beginnings to the groundbreaking phenomenon that it is today. Learn More

presentation

How to Start and Grow a Large Bottle Baby Program Part 2

Rachel Sherinian February 2015

In this is a two-part presentation, you’ll learn how to start and build a bottle baby nursery, plus how to create a foster network for neonates. In Part 2, Rachel Sherinian will focus In finding, training, and retaining specialized foster families for kittens, whether you have a nursery or not.  Learn More

presentation

Taking Troubled Tabbies from Naughty to Nice

Sara Cookson and Kristin Hill February 2015

Every rescue encounters troubled cats with issues that go beyond tortitude. The Austin Pet’s Alive! Cat Behavior Team will teach you how to prevent behavior problems before they start. Learn More

presentation

Cat Adoptions 2.0 High Volume Cat Adoptions

Monica FrendenFebruary 2015

Too many cats, not enough adopters? Supersize your cat adoption program! In this Level 2 seminar, you'll learn how to manage a population of hundreds of cats in varying stages of your organization. Learn More

presentation

Volunteer 1.0: Volunteer Recruitment and Engagement

Gerri KapplerFebruary 2015

Austin Pets Alive! is well known for its huge volunteer force (over 2,000 hours per week). But in 2008 APA! started with no funds for staff and relied solely on volunteers to do everything related to saving lives and building a huge organization. How did they do it?  Learn More

presentation

Marketing 2.0

Diane BlankenburgFebruary 2015

How do you get name recognition on a limited budget? What image do you want to create? What puts you on the map? What is the purpose of your marketing materials? Learn More

presentation

Fundraising 1.0: Grass Roots Fundraising

Lindy Hardin and Katy BryantFebruary 2015

San Antonio Pets Alive! started in 2012 with some financial help, but the organization had to quickly get on its feet to raise the rest of the funds needed to save 5,000 animals.  The presenters share what they did to hit the ground running, what worked, what didn’t work as well as expected and how to divide and conquer.   Learn More

presentation

Fundraising 2.0: From Grass Roots to a Multi-Million Dollar Organization

Diane BlankenburgFebruary 2015

Austin Pets Alive! (APA!) started off as a very grassroots organization, raising every dollar through word of mouth.  Five years later, APA! has grown and the needs of fundraising have, too.  This presentation addresses how to plan for bigger funds. Learn More

presentation

The Value of Teamwork: Shelter Managers, Staff and Volunteers

Michael and Pam Kitkoski February 2015

Volunteers are a necessity for rescue and shelter organizations working to achieve no-kill. Volunteers must be treated as partners, offering meaningful work and appropriate autonomy. But even in an atmosphere of mutual accountability, conflicts with both staff and volunteers can arise. Learn More

presentation

Why Creative Writing is Essential to Saving Lives

Elizabeth DoyleFebruary 2015

Learn how to get more pets adopted through better marketing and advertising using online venues and volunteer photographers. Learn More

presentation

Data: Why It Is Critical to Success and How To Keep Up with It

Lindsay O'GanFebruary 2015

Believe it or not, data is the cornerstone of a healthy organization. Learn how Austin Pets Alive! keeps so many moving pieces in communication through end-of -day reporting, overnight data entry and checks and balances. Learn More

presentation

Creating and Keeping a Stellar Lifesaving Team

Marc PeraltaFebruary 2015

Working together is the only way to achieve our lifesaving goals. This seminar concentrates on how to build and maintain a successful team focused on the techniques that result in successful high-volume adoptions. Learn More

presentation

How to Keep Your Newsletters Out of the Spam Folder

Amy StarnesFebruary 2015

Email management and marketing is much more than simply opening a free Gmail account. You need a strategy and an email marketing platform.  Learn More

presentation

Exceeding Customer Service Expectations in Relation to Adoptions

Marc PeraltaFebruary 2015

Are doing all you can to help increase the number of animal lives saved? This seminar focuses on the impact of exceptional customer service. Learn More

presentation

The Adoptline Team: Virtual Frontline of Austin Pets Alive

Patty Lepley Alexander and Gerri KapplerFebruary 2015

Austin Pets Alive!’s (APA) Adoptline Response Team provides email and phone mail responses to inquiries 365 days a year, 14 hours a day and has been critical in increasing APA's adoptions. Learn More

webcast

Secrets to Pet Foster Program Success

Sherri Franklin, Laurie Routhier, Marie Macaspac November 2014

What if your shelter or rescue group had a long list of people wanting to foster pets for you? What if you had a great system in place to recruit, train, reward and manage those foster homes? What if you had a whole army of people to help get those pets ready for adoption? Learn More

webcast

Treating the Treatables: Saving Lives Through Medical Protocols, Foster Care and Proactive Thinking

Elizabeth Berliner, DVM, MA, DABVP (Canine/Feline Practice)September 2014

Does your shelter or rescue group have medical protocols in place to care for your pets and for your fostered dogs and cats? Foster programs are critical if we want to help more pets who are facing treatable medical conditions, and to expand the capacity of a community to care for its homeless pets. Learn More

presentation

Healing the Wounded Healer: Techniques to Reduce Stress in High-Intensity Practices

Michele Gaspar, DVM, DABVP (Feline), MAOctober 2013

If you're a shelter medicine professional, it's easy to begin neglecting your own well-being and balance. Because shelter medicine is one of the most emotionally demanding practices within veterinary medicine, clinicians face burnout, compassion fatigue and a wide range of mental health problems. Learn More

research

Orphaned Kitten Survey Results

September 2013

Orphaned kittens are the most fragile of homeless animals, and many shelters consider it too resource-intensive to care for them. For that reason, they often make up the largest single group of animals euthanized at many shelters. We surveyed shelters and rescue organizations to gather data on: care and housing, prevalence of health issues, training given to individuals who provide care, and challenges organizations may face in providing care for kittens. Learn More

research

Staff and Volunteer Engagement Survey Results

September 2013

Research clearly links high staff and volunteer engagement to high performance and productivity. We surveyed shelters and rescue organizations to: assess overall levels of engagement, investigate potential drivers which may contribute to engagement or disengagement and provide resources to enable organizations to improve engagement. Learn More

video

Orphaned Kitten Care - How to Videos

Laurie Peek, DVM and Heidi Beyer, CVTApril 2013

These short videos will provide essential care instructions for orphaned kittens. Whether you are a seasoned foster parent or just getting started saving these orphaned baby lives, these videos will guide you through the basics. Learn More

article

Caring for Orphaned Kittens: A How-To Guide for Shelters

Laurie Peek, DVMApril 2013

Based on years of personal experience, Maddie's Fund Director of Veterinary Programs Laurie Peek, DVM, provides a step-by-step guide to caring for orphaned kittens, including how to recognize, avoid and respond to the most common threats they face. Learn More

article

Reducing Shelter Admissions with an Animal Help Desk

Bonney Brown, Executive Director, Nevada Humane SocietyMarch 2013

Sixty percent of the callers who wanted to surrender one or more pets were convinced to try alternatives as a result of Nevada Humane Society’s free Animal Help Desk. Learn More

research

Training and Development Survey Results

November 2012

Research shows that attention to your workers' training and development can also lead to increased confidence, a deeper connection to the mission, accountability and retention, while reducing monotony and disengagement. We surveyed shelters and rescue organizations to: understand current training and development practices, identify common needs and challenges, and offer tips and resources to improve programs. Learn More

article

Are Live Operators a Thing of the Past or the Future? Editorial

Rich AvanzinoSeptember 2012

Sick and tired of voicemail jail when you call your local shelter? Maddie's Fund President Rich Avanzino takes a trip into the past as well as the future, and explains why it's time for shelters and rescue groups to get real people to answer their phones. Learn More

article

Expanding Lifesaving Despite Slashed Budgets Editorial

Rich Avanzino2012

Maddie's Fund President Rich Avanzino has some unexpected ideas on how to forge ahead with lifesaving progress when animal control budgets are cut. Learn More

article

Turning Cars into Cash

2011

A step by step plan for running a successful car donation program. Learn More

research

Web-Based Educational Resource Survey Results

January 2011

We asked our funded partners and newsletter subscribers to complete an online survey regarding educational resources available on the web. Learn More

article

Customer Service Do's and Don'ts Part II

October 2010

Read the findings from our 2010 Customer Service Awards Program. Learn More

article

Customer Service Do's and Don'ts Part I

2009

Read our findings based on the ten-week customer service awards program conducted by Maddie's Fund and the Petfinder.com Foundation. See why some shelters and rescues are models of "best practices" - and others are not. Learn More

article

Foster Care Volunteers are Lifesavers

Brenda Barnette2009

The Seattle Humane Society wanted to remain an open door private shelter, but the number of pets coming in exceeded the space it had to properly care for them. The solution: ask the community to help foster. The result: 3,001 dogs and cats in foster care in FY2008-2009. Learn More

article

Make Money the Easy Way

2009

When local businesses donate a portion of their proceeds to humane organizations, everyone wins: the businesses gain new customers in a slow economy; the shelter gets cash and a high community profile. Learn More

article

When the Adopters Show Up, Will Your Shelter Be Ready?

2009

The Shelter Pet Project advertising campaign may put shelter customer service to the test. Learn More

article

An 8-Step Program for Saving Lives

2008

Eight great ways to help homeless animals in your community. Learn More

article

From Rags to Riches: The Story of the Alachua County Humane Society Thrift Store

Eric Van Ness2007

The Alachua County Humane Society turned a lowly thrift store into a major revenue producer. Learn More

presentation

Nonprofit Management Series

Jeanette Peters2007

Management Consultant Jeannette Peters has put together an eight-part primer on running your non-profit organization like a business. Learn More

article

Spring Cleaning for Your Organization

Jeanette Peters2007

Jeanette suggests that Spring is an excellent time to do an assessment of the administrative details of your nonprofit organization and clean up any loose ends that may have escaped attention. Learn More

article

Fundraising Editorial

Rich Avanzino2006

For smaller shelters or rescue groups, the idea of fundraising can be intimidating but it's really just a matter of building relationships with the people in your community. Learn More

article

It Pays to Operate Like a Business Editorial

Rich Avanzino2005

Setting goals, measuring performance, and establishing standards for accountability and transparency attract many would-be donors to Maddie's Fund, lending credence to the notion that it truly pays to operate like a business. Learn More

article

Customer Service - Another Way to Save Lives

2004

A great model of customer service plus customer service training tips for staff and volunteers in the accompanying Adoption Counselor Guide. Learn More

article

Change as a Fact of Life Editorial

Rich Avanzino2002

Our grant guidelines do change with some regularity but the good thing about our changes - they work to the advantage of the grantee. Learn More