July 2019 by Jocelyn Kessler, MBA, Senior Director of Operations, Community Medicine, ASPCA and Lori Bierbrier, DVM, ASPCA

Audience: Executive Leadership

Video Length: 59:16

Accessible, affordable vet care is critical to the welfare of pets and to keeping pets with their people and out of shelters. Low income pet owners often cannot afford or access basic vet care, such as vaccinations, simple treatments and spay/neuter. Join us to look inside organizations who have expanded their services to help remove barriers to care in their communities. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

About Lori Bierbrier

Dr. Bierbrier is the Medical Director of the ASPCA Community Medicine department which provides over 46,000 high quality, high volume spay/neuter surgeries and over 5000 basic and preventive care services to pets in underserved communities in New York City through mobile and brick-and-mortar facilities. In her role, Dr. Bierbrier applies knowledge of the veterinary profession, veterinary education and the methods of delivery of affordable and accessible veterinary care to the ASPCA's organization-wide goals and impacts the philosophy of direct veterinary care provision by the ASPCA in NYC.

About Jocelyn Kessler

Jocelyn Kessler is the Sr. Director of Operations, Community Medicine at the American Society for the Prevention of Cruelty to Animals, supporting nonmedical functions such as transport, fleet maintenance and staff development for nine mobile spay/neuter clinics, three primary pet care clinics and three stationary spay/neuter clinics in New York and Los Angeles. In 2018, the ASPCA's Community Medicine team served 75,000 animals. Jocelyn earned an MBA from the University of Colorado at Denver.

Prior to joining the ASPCA in 2011, she acquired over 20 years of experience leading teams in the for-profit sector. She served as the director of operations for a 64-store, Colorado-based retail chain, led a team of 150+ employees at a Target store in North Carolina and managed strategic business development at Cox Communications in San Diego. Jocelyn is particularly focused on employee engagement and professional development, as well as connecting the ASPCA's services with communities that lack access to basic resources for pets.